Privacy Policy

Purpose

Studio216 dba Altoura is committed to protecting the privacy and security of personal data. This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection laws.

By accessing or using our services and by attending events organised and hosted by us, you agree to the collection and use of information in accordance with this policy.

Scope of this document

This policy is applicable to all Studio216 dba Altoura employees, contractors, vendors, interns, customers, business partners and event attenders who provide information to Studio216 dba Altoura.

Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address
  • Financial Information: Payroll Information, Payment information, billing address, etc.
  • Usage Data: Information about how you access and use our portal or services (e.g., device type and application related information).
  • Cookies and Tracking Technologies: We may use cookies to track user action within the application to improve user experience.
  • Digital Data: Photographs, video recordings, audio recordings, screen captures and related digital media, primarily in connection with events organised and hosted by us which you attend (“Event Content”). Event Content may be edited or modified, and used in perpetuity, without additional approval from you. If you prefer not to be recorded or featured, please notify us prior to the event or contact us after the event, to request reasonable removal, where feasible and appropriate.

How We Use Your Information

We may use the personal data we collect for the following purposes:

  • For Analytics: To provide reports to the customers based on the trainings done on the platform. Also to analyse usage patterns and trends to improve the overall user experience.
  • For Customer Support Requests:  To debug action undertaken to be able to respond to inquiries, provide customer support, send product release updates.
  • To comply with legal obligations: To fulfil legal requirements, such as tax, accounting, and regulatory obligations.

We may specifically use Event Content that we collect from you for several purposes, including but not limited to the following purposes:

  • Marketing and Promotion on our social media platforms, websites, blogs, email campaigns, and digital or print advertising;
  • Sales and Business Development, including client presentations, case studies, and investor materials;
  • Training and Education, for both internal employee onboarding and external customer support or product training;
  • Public Relations and Media, such as press kits, award submissions, and conference materials;
  • Product Development and User Experience Research, including showcasing real-world use cases and user interactions.

Sharing Your Information

We may share your personal data with the following entities:

  • Service Providers: Third-party vendors who assist us in delivering services, including our employees, where required.
  • Business Partners: Our customers and clients who purchase our products or services or who are interested in purchasing our products or services, as well as our investors.
  • Legal Compliance: We may disclose personal data to law enforcement or other authorities if required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
  • We ensure that any third-party service providers maintain the same level of data protection as we do and are compliant with applicable privacy laws.

Additionally, Event Content specifically would be made available to third parties by way of publishing on our social media platforms, websites, blogs, or by way of email campaigns, and digital or print advertising, as well as press kits, award submissions, and conference materials.

Data Security

We use a variety of security measures, including encryption and access controls, to protect your personal data. We are an ISO/IEC 27001:2022 certified organization and have the necessary security controls to protect Studio216 dba Altoura’s and our customer’s information.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Correction: The right to correct any inaccurate or incomplete data we hold about you.
  • Deletion: The right to request the deletion of your personal data, subject to legal limitations.
  • Restriction: The right to restrict or object to certain processing activities.
  • Portability: The right to request your data in a structured, commonly used format to transfer it to another entity.
  • Withdrawal of Consent: The right to withdraw your consent where processing is based on consent.

To exercise these rights, please contact us at support@altoura.com

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and Studio216 dba Altoura’s retention policy or as required by law. When your data is no longer needed, we will securely dispose of it.

Changes to This Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated date. Please review this policy regularly to stay informed about how we are protecting your personal data.

Enforcement

Violation of this policy may be grounds for disciplinary action up to and including termination of employment. This policy is approved by the company management and shall be reviewed by the management team annually.

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